Level 3 Conflict Management Training

LEVEL 3 CONFLICT MANAGEMENT TRAINING

This qualification is designed as a part of a package of different a qualifications that you need to do if you want to become a trainer in the security industry. Besides offering conflict management, by doing this qualification you can also deliver conflict management at level 2 as part of the security guarding level 2 or door supervision level 2 qualifications. However if you wish to become a trainer for security you would be required to have or do other qualifications as well, same are listed below;

About this Qualification

 level 3 Award in Education and Training

Physical intervention delivery at Conflict Management Training level 3

Sector compliant security qualifications door supervision, security guarding etc.

• General info
• GLH (Guided Learning Hours) 36
• Credit value 5
• Assessment method: the portfolio of evidence

Qualification Overview for delivery of conflict management training

The level 3 qualification for delivering conflict management has been designed by the awarding bodies to meet the requirements of trainers who wish to deliver scenario-based conflict management training. Learners will already have completed a training qualification. Level 3 or Level 4 Preparing to Teach in the Lifelong Learning Sector.

The qualification is suitable for delivery across a wide range of sectors is of particular benefit to those delivering training in a customer-facing role. The qualification meets the requirements of the Security Industry Authority for those delivering the licence to practise qualifications. Which include scenario-based conflict management training.

Entry Requirements

You should be 18 or above and the learners should have a suitable teaching qualification or ptlls at level 3 or 4

What would taught and assessed

• How communication can be used to solve problems and reduce the likelihood of conflict
• The factors that influence human responses in conflict situations
• How to assess and reduce risks in conflict situations
• How to communicate effectively and de-escalate conflict in emotive situations
• Good practice to follow after conflict Situations
• Understand the principles of scenario-based conflict management training
• Be able to plan and design scenario-based conflict management training
• Be able to deliver scenario-based conflict management training
• Know how to evaluate own Performance